Brand profile

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Santander
Brand DNA

Santander

Santander is a Spanish banking group operating retail and commercial banks across Europe and the Americas, strongest in everyday personal banking.

64%
Background#FFFFFF
14%
Primary#EC0000
12%
Text#1A1A1A
6%
Surface#1A1A1A
4%
Secondary#9BC3D3
Typography
Aa
Santander HeadlineDisplay · Modern & cleanSantander TextText · Pill & playful

Friendly rounded sans with clear headings. Rates, fees and terms always in the same weight and size as the offer.

Tone
WarmCool
PlainTechnical
SeriousPlayful
ModestConfident
QuietLoud
Never

state a rate without its conditions

encourage borrowing beyond means

use wealth imagery for an everyday product

Never says
financial freedomunlockinnovative solutionsguaranteed
Sounds like this

Two percent back on your bills, up to ten euro a month.

Simple, personal and local. Explain the product in the language a branch would use, with the conditions attached.

Audience

Everyday banking customers and small businesses choosing on simplicity, fees and whether there is a branch nearby.

Loves

+Banking that stays local

+Simple products without hidden conditions

+Branches that still exist

Loathes

×Hidden fees

×Products only an adviser can explain

×Financial jargon

The hill it
would die on

If a product needs an adviser to explain it, it is too complicated.

DensityBalanced
AlignmentLeft
MotionSubtle
AddressInformal
Santander · brand DNA at a glance 10 of 12 traits
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