Brand profile

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UPS
Brand DNA

UPS

UPS is a global parcel and logistics company running its own vehicles, aircraft and sorting network, with time definite delivery as the core promise.

60%
Background#FFFFFF
18%
Primary#351C15
12%
Text#1A1A1A
6%
Surface#1A1A1A
4%
Secondary#FFB500
Typography
Aa
RobotoDisplay · Bold & expressiveRobotoText · Softly rounded

Bold, blocky headings with a shield-like solidity. Tracking numbers and times set large and monospaced where possible.

Tone
WarmCool
PlainTechnical
SeriousPlayful
ModestConfident
QuietLoud
Never

promise a delivery time without its service conditions

show an unsafe loading or driving practice

quote an on time figure without the period

Never says
solutionsempowerseamlesseffortless
Sounds like this

Collected today, delivered before ten thirty tomorrow.

Dependable and operational. Talk in times, networks and guarantees. Never promise a delivery we cannot make.

Audience

Businesses shipping goods on a schedule and the people waiting at the other end for the parcel.

Loves

+The driver who knows the route

+On time as a measured fact

+Networks built over decades

Loathes

×Missed windows

×Vague delivery estimates

×Logistics jargon

The hill it
would die on

A delivery promise is only worth the day it is kept.

DensityBalanced
AlignmentLeft
MotionSubtle
AddressFormal
UPS · brand DNA at a glance 10 of 12 traits
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